Monitoring vs. Observability
Monitoring vs. Observability: Unveiling the Power of Modern System Insights
Experienced technical architect with a proven track record of successfully delivering high-quality solutions for complex projects. Skilled in project planning, cost-benefit analysis, and translating business needs into technology requirements. Possesses expertise in various monitoring tools such as Splunk, AppDynamics, and HP Operations Manager i. Adept at managing multicultural and diverse teams and fostering strong relationships with clients and stakeholders.
Experience
My Professional Resume
Service Assurance and Automation: » Led the development of customized technical proposals aligned with client specifications, resulting in a 30% enhancement in client satisfaction and a 25% increase in contract value over a six-month period. » Established and cultivated strategic alliances with over 15 clients, driving a 25% rise in recurring revenue and a20% expansion of the customer base. » Supervised the creation of internal documentation to surpass client expectations and ensure seamless operations. » Streamlined and optimized infrastructure, database, cloud, and application monitoring by designing and implementing software solutions utilizing various OEM applications. Reduced incident response time by 40% and improved system performance by 25%. » Spearheaded the automation of network and system configurations using DevOps tools, driving a 50% increase in operational efficiency and saving an average of 20 hours per week. » Spearheaded the creation of reporting applications, leveraging data analytics to provide actionable insights on system health, performance metrics, and operational efficiency, enabling data-driven decision-making. » Assumed a pivotal role in release management and led upgrade initiatives for existing deployments as a Senior Solution Architect.
- Produced technical proposals that met customer requirements for Service Assurance and Automation. - Built strong relationships with clients, technical teams, and external contractors. - Managed development of internal documentation and met client expectations. - Architected and designed software solutions for Infra/DB/Cloud/Application monitoring in Splunk. - Engaged from Solutioning to project handover and participated in Release management and upgrade activities. Skills: Splunk · myWizard · NNMi · Solution Architecture
- Spearheaded multi-disciplinary teams and collaborated closely with clients to secure approvals, finalize specifications and report progress. - Applied cutting-edge strategies to plan projects and conduct risk management reviews, ensuring on-time delivery and optimal results. - Developed and implemented policies and procedures to support project objectives, consistently demonstrating excellence in execution. - Provided technical support and expertise on industry-leading tools such as Appdynamics, CA Nimsoft, Spectrum, Cisco Prime, and Netmapper, driving optimal performance and outcomes. Skills: AppDynamics · Solarwinds · Cisco Prime · CA Spectrum
- Played an integral role in the Change Advisory Board and Management Advisory Board - Independently identified and addressed root causes of issues with HP OVO applications - Successfully managed multiple infrastructure monitoring tools including HP OVO, HP NNM, HP OVPI, and BAC/BSM - Designed and implemented new applications and software enhancements while providing direction to development teams - Led project lifecycle planning including defining technical requirements and monitoring IT procedures for user permissions and security levels Skills: HP Openview · NNMi
- Provided support for clients' infra monitoring platform across multiple regions utilizing HP OVO suite. - Efficiently managed and maintained the existing setup, ensuring minimal downtime for clients. - Conducted thorough evaluations of root causes and implemented fixes using vendor-provided patches. - Collaborated with team members to optimize system performance and streamline processes. Skills: HP Openview
- Created detailed business requirement documents to guide technical specifications development, ensuring accuracy and consistency throughout the process. - Fostered strong client relationships by serving as the primary point of contact for product knowledge and implementation efforts, ultimately driving customer satisfaction and retention. - Provided technical expertise to solve complex software engineering problems, utilizing creativity and ingenuity to develop innovative solutions. - Developed technical Pre-Sales solutions and collaborated closely with the Sales team to effectively communicate proposal knowledge and win new business opportunities.
- Managed a team of 5-10 members while effectively collaborating with application domain experts within established process framework to develop fundamental web development skills. - Demonstrated proficiency in various systems including CA Spectrum 8.0, HP OpenView NNM 7, CA eHealth 6.0, HP OVPI 7, CA NSM 3.1, CA ServiceDesk r11, MS SQL, and Veritas Netbackup. - Gathered user needs and worked with technical resources to develop, test, and document software while providing technical assistance to other developers. - Coordinated with functional users and IT staff to find solutions to problems identified during testing, resolved issues during systems upgrades, and ensured easy translation of requirements documentation into UAT. Skills: HP Openview · NNMi
- Conducted thorough research to identify opportunities for improving efficiency of IT applications and techniques in the industry - Successfully managed the network for 30-40 branches and maintained LAN for 150-200 systems - Collaborated with clients to gather requirements, conduct system analysis, and finalize technical specifications and high level design documents for projects - Demonstrated expertise in network printers, active directory, SQL server installation and maintenance, and Windows NT and 2003 server - Managed mail servers, backup servers, and program packages on database server with Veritas backup and Ultrim drive Autoloader.
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Monitoring vs. Observability: Unveiling the Power of Modern System Insights
In this blog, we will discuss what a AppDynamics Observability is, its benefits, and how it works.
In this blog, we will discuss what a Splunk Observability is, its benefits, and its benefits.
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